Refund policy

At Dhatri Womens World,
customer satisfaction matters deeply to us.

Please read our policy carefully
before placing your order.

Returns

We accept returns within 7 days
from the date of delivery.

Returned products must be:

  • Unused and unwashed
  • In original condition
  • With original tags attached
  • In original packaging

Returns will not be accepted
if products show signs of use,
damage, stains, perfumes, washing,
or alterations.

Non-Returnable Products

The following items are non-returnable:

  • Sale products
  • Discounted items
  • Clearance products
  • Damaged products caused after delivery
  • Products without tags
  • Products without original packaging

Damaged or Wrong Products

If you receive a damaged,
defective, or wrong product,
please contact us within 48 hours
of delivery.

Mandatory requirements:

  • Clear unboxing video
  • Product images
  • Order details

Claims without proper proof
may not be accepted.

Refunds

We do not offer exchanges.

Approved returns are refunded
only to the original payment method.

Refunds are processed within 7 business days
after successful quality inspection.

Bank settlement may take
up to 7 additional business days.

Shipping charges and other fees
are non-refundable.

Return Shipping

Customers are responsible
for return shipping charges.

We currently do not provide
reverse pickup services.

We recommend using a reliable
courier service with tracking.

International Orders

International shipping is available.

International orders are non-returnable
unless damaged or incorrect items
are received.

Import duties, taxes, and customs charges
must be paid by customers.

Order Cancellation

Orders can only be cancelled
before shipment confirmation.

Orders already shipped
cannot be cancelled.